- Innovation
Viladecans improves incident management thanks to artificial intelligence: DigiCanvis
Within the framework of the assistance service for the digitization of the administrative procedures of local entities, the Diputació de Tarragona is actively promoting the use of interoperability in personnel selection processes in order to obtain the data held by other administrations.
Despite the fact that the law guarantees the right of citizens not to provide data that is already in the possession of the Administration, citizens are often asked to present documents to prove data that councils can consult through the Via Oberta platform, such as now academic degrees or working life.
The Diputació de Tarragona has identified which of the data requested from the participants in the selective processes is available on the Via Oberta platform and provides local entities with support to request access to the consultations and training to carry them out during the processing of the procedure.
This service is documented in theDigiCanvis Observatory as a good practice of local administrations.
Com funciona?
The Municipal Coordination and Assistance Area of the Tarragona County Council has carried out a pilot project with the participation of 50 local entities to digitize their selective staff stabilization processes.
In summary, the service consists of:
- Design and implement the standard procedure that all entities must follow to process personnel selection processes in the file management platform.
- Create models of all the documents associated with the procedure, such as the basis for the call, requests, reports or resolutions, which each entity can adapt to their particularities.
- Identify which data and documents are available in the Via Oberta service and which do not need to be requested from participants in the selection process, such as identity data, qualifications, legal residence data, among others.
- Support the body to request the consultation of Via Oberta services through EACAT, with the texts that must be included in the application forms, such as the purpose of the consultation or the legal basis .
- Implement the execution of inquiries on the file management platform.
What are the benefits?
- Improved efficiency. On the one hand, the town hall's processes are simplified through the homogenization of the required documentation. On the other hand, it allows obtaining the data and documents in electronic format, eliminating the need to collect them manually and avoiding possible errors.
- Cost savings. Interoperability reduces the use of paper and avoids inefficiencies and duplication in the management of the information required in the procedures.
- Regulatory compliance guarantee. It makes it easier for local bodies to comply with their obligation not to ask citizens for documents from other administrations.
The service has been available since November 2023. As a result of the project, 23 councils in the province of Tarragona have put Via Oberta consultations into operation for the purpose of selective processes and it has led, for the first time, to the implementation of interoperability services in 15 municipalities.
You can find out the key aspects to take into account to implement this best practice in your personnel selection processes in the fact sheet Use of interoperability in selective stabilization processes.
DigiCanvis Observatory
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