Accessibility statement

The Open Administration Consortium of Catalonia (AOC Consortium) has undertaken to make its website accessible in accordance with Royal Decree 1112/2018, of 7 September, on accessibility of websites and applications for public sector mobile devices (hereinafter, Royal Decree 1112/2018, of 7 September).

This accessibility statement applies to the AOC Consortium's corporate website:
https://www.aoc.cat/

Compliance situation

This website is partially compliant with Royal Decree 1112/2018 of 7 September due to the exceptions and non-compliance of the aspects listed below.

Content not accessible

The following content is not accessible for the following reasons:

  • Lack of compliance with Royal Decree 1112/2018, of 7 September:
    • There may be several editing errors on some web pages in HTML content.
    • There is multimedia content that does not yet have a textual alternative.
    • There are pdf documents that are not yet accessible.
  • Disproportionate charge: Not applicable.
  • The content does not fall within the scope of the applicable legislation: There may be office files in PDF or other formats published before September 20, 2018 that do not fully meet the accessibility requirements

Preparation of this accessibility statement

This statement was prepared on 21/09/2020.

The method used to prepare the declaration has been an accessibility audit carried out by the company TothomWeb which won the competition “Services of analysis and correction of accessibility to the website www.aoc.cat at double-A level ”And was responsible for making changes to the templates in the content manager used by the AOC Consortium website.
In addition, we worked with SiteImprove, a tool that monitors web accessibility by detecting errors according to WCAG 2.1 regulations. After working with SiteImprove we achieved a score of 91,9 in the accessibility assessment that this tool does.

Last revision of the declaration: 11/11/2020.

Observations and contact details

Communications

Communications can be made on accessibility requirements (article 10.2.a of Royal Decree 1112/2018, of 7 September), through the following contact mailbox.
For example:

  • Report any possible breaches by this website.
  • Transmit other difficulties in accessing content.
  • Make any other queries or suggestions for improvement regarding the accessibility of the website.

Communications will be received and transferred to the Responsible Web Accessibility Unit of the AOC Consortium.

Requests for accessible information and complaints

To make requests for accessible information and complaints (article 12 of Royal Decree 1112/2018, of 7 September) it is necessary to access the procedure “processing of complaints, suggestions and proposals”And selecting“ Affect: Website Accessibility ”within the application data.

Any natural or legal person may make complaints regarding compliance with the requirements of Royal Decree 1112/2018, of 7 September, and request information relating to content that is excluded from the scope of application of these regulations.

Applications and complaints are registered in accordance with the requirements established by Law 39/2015 of 1 October, on the Common Administrative Procedure of Public Administrations.

Application procedure

The application procedure set out in Article 13 of Royal Decree 1112/2018, of 7 September, can be initiated in the same procedure mentioned above.processing of complaints, suggestions and proposals”And selecting“ Affect: Website Accessibility ”within the application data.

If, once a request for accessible information or complaint has been made, it has been rejected, you do not agree with the decision taken or the response does not comply with the requirements of Article 12.5 of Royal Decree 1112/2018, of September 7, you can file a claim for:

  • Know and oppose the reasons for rejection
  • Urge the adoption of appropriate measures in case of disagreement with the decision taken
  • State the reasons why you consider that the answer does not meet the required requirements.

A claim can also be initiated in the event that 20 working days have elapsed without a response being obtained.

Compromís

At the AOC Consortium we are committed to digital accessibility and for this reason we are developing a new version of the website taking into account all accessibility regulations and improving elements in AAA.

Accessibility training has already been carried out for all the people involved in the creation of the website, as well as its contents, and other training courses have been planned in this regard.

We have a company that supports us in accessibility and we plan to hire a stable comprehensive support service on accessibility issues.